Retail & E-commerce
Scaling Order to 40k orders/day
+62%Fulfillment speed
99.98%Uptime
The Challenge
A fast-growing D2C retailer was outgrowing its order management system. Peak-season traffic caused delays in order processing, and the operations team had no real-time visibility into fulfillment status across warehouses.
The Solution
We rebuilt the order pipeline on a multi-tenant architecture with real-time status tracking, automated courier handoff, and a dedicated ops dashboard. The system was designed to handle 10x current volume without a rearchitecture.
The Results
Within three months of launch, fulfillment speed improved by 62% and the platform maintained 99.98% uptime through two major sale events, including a single day with over 40,000 orders.