Scaling Order to 40k orders/day
A fast-growing D2C retailer was outgrowing its order management system.
- Industry
- Retail & E-commerce
- Services
- Web Apps & SaaS
The challenge
A fast-growing D2C retailer was outgrowing its order management system. Peak-season traffic caused delays in order processing, and the operations team had no real-time visibility into fulfillment status across warehouses.
What we built
We rebuilt the order pipeline on a multi-tenant architecture with real-time status tracking, automated courier handoff, and a dedicated ops dashboard. The system was designed to handle 10x current volume without a rearchitecture.
Results
Within three months of launch, fulfillment speed improved by 62% and the platform maintained 99.98% uptime through two major sale events, including a single day with over 40,000 orders.
+62% Fulfillment speed · 99.98% Uptime
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